CCaaS
CCaaS (Cloud Communications as a Service)
What is CCaaS?
CCaaS is a cloud service that enables businesses to enhance and streamline their customer service & employee engagement. It offers inbound and outbound calls along with social media messages, live chats and emails.
Enhance your employee engagement
With a scalable cloud-based unified collaboration & communication service offering in partnership with Blue Jeans we improve your business’ employee engagement and productivity. This enables your employees to connect & share in a secure environment globally without need of any additional infrastructure.
- In partnership with Blue Jeans
- Cloud-based collaboration
- Secure environment
Benefits
- Availability on global basis
- Access to multiple communication channels
- Improved employee productivity
- Ease of upgrading
- Lower costs
